LOCKED IN COMMAND LLC Terms of Service

LOCKED IN is a softball coaching communication platform designed to assist coaches and teams with communication, play calling, game management, coaching coordination, and related functions.

Certain LOCKED IN products and features are currently under development, testing, or Early Access and may change before broader commercial release.

The Services are intended to be managed and used by coaches, team representatives, parents or guardians, or other individuals authorized to use LOCKED IN in connection with a softball team or organization.

If you use LOCKED IN on behalf of a team, organization, or other entity, you represent that you have authority to do so and to agree to these Terms in connection with that use.

Adults responsible for a team are responsible for determining whether and how players use LOCKED IN devices or features under their supervision.

You may not use the Services if your use would violate applicable law.

LOCKED IN may be used in connection with youth softball teams.

Coaches, team representatives, parents, guardians, and other responsible adults must use appropriate judgment when providing information concerning youth players.

Do not provide unnecessary personal information about individual youth players through the Services unless LOCKED IN specifically requests the information and provides appropriate instructions for doing so.

The LOCKED IN website and Early Access application are not intended as a means for children under 13 to independently submit personal information directly to LOCKED IN.

Additional information regarding our handling of personal information is provided in our Privacy Policy.

LOCKED IN may offer Early Access, beta testing, demonstrations, Founding Coach programs, or other opportunities to evaluate features before broader release.

Early Access or test features may:

• Be incomplete or experimental
• Contain errors or defects
• Operate differently across devices
• Change without notice
• Become temporarily unavailable
• Be modified or removed
• Produce unexpected results

Participation in an Early Access or testing program does not guarantee continued access to any particular feature or a future commercial version of that feature.

Feedback you voluntarily provide regarding LOCKED IN may be used to evaluate, improve, develop, or modify the Services.

LOCKED IN is intended to assist with coaching communication and game management.

The Services may include features that allow coaches or authorized team personnel to communicate plays, pitches, defensive calls, offensive calls, game information, or other coaching instructions to connected devices or other authorized users.

Users remain responsible for:

• Determining which calls or instructions to send
• Confirming that intended recipients received and understood communications
• Making coaching and game-management decisions
• Maintaining appropriate backup communication methods
• Following league, tournament, school, governing-body, and competition rules
• Determining whether electronic communication devices are permitted during a particular game or event

LOCKED IN does not control the rules established by leagues, tournament operators, schools, associations, facilities, or other governing organizations.

You are responsible for confirming that your use of LOCKED IN is permitted in the competition or environment in which you intend to use it.

LOCKED IN may depend on compatible phones, tablets, watches, local networks, Wi-Fi equipment, internet connections, operating systems, device permissions, batteries, or other technology that LOCKED IN does not fully control.

Wireless communication and electronic devices can experience delays, interference, disconnections, battery depletion, hardware failures, operating-system restrictions, or other interruptions.

We do not guarantee that:

• Every communication will be delivered
• Communications will be delivered instantaneously
• Every device will remain connected
• Every compatible device will perform identically
• The Services will operate without interruption during a game or event

Users should maintain reasonable backup methods for important coaching communications.

LOCKED IN may provide Shared Coaching features that allow multiple authorized coaches or devices to participate in a coaching session.

The host or authorized team personnel may control access to certain Shared Coaching functions.

Users are responsible for:

• Granting access only to appropriate individuals
• Managing permissions appropriately
• Protecting team access codes or other connection information
• Ending sessions when appropriate
• Removing access from individuals who should no longer participate
• Ensuring that Shared Coaching is used in accordance with applicable team and competition rules

You may not intentionally access or attempt to access another team's private LOCKED IN session without authorization.

LOCKED IN may include artificial intelligence, automated analysis, recommendations, predictions, suggestions, or other decision-support features.

These features are intended to assist coaches, not replace coaching judgment.

AI-generated or automated information may be incomplete, inaccurate, unavailable, or inappropriate for a particular game situation.

LOCKED IN does not guarantee that an AI recommendation, prediction, suggested play, pitch, defensive alignment, offensive strategy, or other automated output will produce any particular result.

Coaches remain responsible for reviewing recommendations and making their own coaching decisions.

No LOCKED IN feature guarantees wins, player performance, competitive results, recruiting outcomes, or other sporting outcomes.

You agree not to misuse the Services.

You may not:

• Attempt to gain unauthorized access to LOCKED IN systems, accounts, sessions, databases, or networks
• Interfere with or disrupt the operation or security of the Services
• Circumvent access controls, permissions, licensing restrictions, or security measures
• Attempt to discover or obtain another team's private calls, strategies, or communications without authorization
• Use LOCKED IN to intentionally interfere with another team's devices, network, or communications
• Introduce malware, malicious code, or harmful content
• Use automated methods to abuse, overload, scrape, or attack the Services
• Reverse engineer or attempt to extract source code except where such restriction is prohibited by applicable law
• Copy, reproduce, distribute, resell, sublicense, or commercially exploit the Services except as expressly authorized by LOCKED IN
• Use the Services for unlawful, fraudulent, abusive, or deceptive purposes
• Misrepresent your affiliation with a team, organization, or LOCKED IN

The Services, including LOCKED IN software, source code, designs, interfaces, graphics, logos, branding, documentation, features, and other LOCKED IN materials, are owned by or licensed to LOCKED IN and are protected by applicable intellectual-property laws.

Except for the limited right to use the Services in accordance with these Terms, no ownership rights are transferred to you.

“LOCKED IN,” “LOCKED IN COMMAND,” LOCKED IN logos, and associated branding may not be used in a manner that falsely suggests sponsorship, endorsement, affiliation, or authorization by LOCKED IN.

You retain ownership of information or content that you provide to LOCKED IN.

You grant LOCKED IN permission to process and use that information as reasonably necessary to operate, secure, support, and improve the Services and as described in our Privacy Policy.

You represent that you have the right or appropriate authorization to provide information you submit through the Services.

Do not submit information that infringes another person's rights or that you are not authorized to provide.

If you voluntarily provide ideas, suggestions, bug reports, feature requests, recommendations, or other feedback regarding LOCKED IN, you agree that LOCKED IN may use that feedback to develop and improve its products and services without an obligation to compensate you.

This does not transfer ownership of unrelated content or personal information you provide to LOCKED IN.

LOCKED IN is actively developing its technology.

We may add, modify, suspend, replace, or discontinue features as the Services evolve.

We may also perform maintenance or make changes necessary for security, compatibility, reliability, legal compliance, or product development.

We do not guarantee that every feature will always remain available or remain unchanged.

LOCKED IN may operate with or depend upon third-party devices, operating systems, networks, hosting providers, email providers, app stores, or other third-party products and services.

LOCKED IN does not control those independent third parties and is not responsible for changes, interruptions, restrictions, or failures caused by third-party products or services outside our reasonable control.

Your use of third-party products and services may also be subject to their own terms and policies.

We may restrict, suspend, or terminate access to the Services when reasonably necessary to:

• Protect the Services or other users
• Address suspected fraud, abuse, or security threats
• Enforce these Terms
• Comply with legal requirements
• Address unauthorized or unlawful use
• Protect LOCKED IN's rights or property

Where reasonably appropriate, we may provide notice or an opportunity to correct a violation.

You may stop using the Services at any time.

LOCKED IN is a coaching and communication tool.

We do not guarantee that use of LOCKED IN will result in:

• Winning games or tournaments
• Improved player performance
• Improved coaching performance
• Successful plays or pitches
• Prevention of communication errors
• Recruiting opportunities
• Scholarships
• Roster placement
• Any other particular competitive or athletic outcome

Results depend on numerous factors outside LOCKED IN's control.

To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

LOCKED IN does not warrant that the Services will always be uninterrupted, error-free, secure, compatible with every device or network, or that every communication will be successfully delivered.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

To the extent permitted by applicable law, LOCKED IN will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of or inability to use the Services.

This includes, where permitted by law, losses resulting from communication delays or failures, device or network interruptions, lost game information, lost opportunities, or reliance on automated recommendations.

Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

To the extent permitted by applicable law, if you use the Services on behalf of a team or organization, you agree to be responsible for claims arising from your unlawful use of the Services, your material violation of these Terms, or information you provide without appropriate authorization.

This provision does not require you to indemnify LOCKED IN for conduct for which indemnification cannot lawfully be required.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms prevents either party from exercising rights or remedies available under applicable law.

We may update these Terms as LOCKED IN develops, our Services change, or legal requirements evolve.

When we make changes, we will update the Effective Date at the top of these Terms.

If a change materially affects existing users' rights or obligations, we may provide additional notice or request renewed acceptance when appropriate or required by law.

Continued use after updated Terms become effective may constitute acceptance where permitted by applicable law.

Your use of the Services is also subject to the LOCKED IN COMMAND LLC Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

These Terms and any other terms or policies expressly incorporated by reference constitute the agreement between you and LOCKED IN regarding the Services covered by these Terms.

If a provision of these Terms is determined to be unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

A failure by LOCKED IN to enforce a provision of these Terms does not waive our right to enforce it later.

Questions regarding these Terms may be directed to: