Account deletion
Delete your LOCKED IN account.
Check an existing request or review how to request account deletion. Completion requires server confirmation and resolution of outstanding responsibilities.
Checking deletion availability…
Account deletion removes sign-in access and server sessions, minimizes unnecessary personal contact data and removes ordinary memberships. Teams and other people’s data remain. Private hosted uploads are removed through the file service after ownership checks; shared or held files require a verified disposition. Necessary payment, tax, dispute, permanent Founder-number and consumed-benefit evidence remains retained. Financial expiry schedules are under review; no fixed financial expiry date is currently promised. Unused personal benefits require your separate confirmation. Personal application contacts and unnecessary narratives are erased as part of account deletion, even before routine retention maxima; exact legal/service holds and necessary Founder provenance remain disclosed. Support, mail and export copies have tracked owner actions and applicable retention or hold dates. Outcome and audit details are due for owner-operated expiry 12 calendar months from verified completion; security diagnostics after 90 days. Minimal replay roots receive annual necessity review. Soft deletion does not erase every backup, provider or local copy.
Our operational target is to complete account deletion within 14 calendar days from your original accepted request. We review requests Tuesday and Friday at 8 p.m. America/Chicago and process eligible requests during their first review. A blocker does not restart the clock or automatically extend the target. We will communicate individually about unresolved blockers or delays; acceptance or processing is not completion. Keep your request reference and check this page for verified completion. This operational target does not replace applicable legal deadlines. Account deletion does not wait for a paid term to expire and does not cancel subscriptions, transfer responsibility or issue refunds. The page shows verified progress and recorded blockers; contact support for case-specific clarification.
A disconnected device cannot learn immediately that an account was deleted. Reconnect and reopen the app to check account status. Local Team and game files are not automatically erased.
Contact support